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How Our Daily Commitment to Quality Delivers for You

Dear customer: an open letter on quality

At Greif, we celebrate World Quality Day not just because it’s an international observance, but because it’s a powerful reminder of the promise we make to you, our valued customer, every single day.

While many companies might see it as another date on their social media calendar, for us, it’s an opportunity to highlight and collaborate on the 365 days of dedicated work that precede it, and to ensure our quality meets our high standards for delivering legendary customer service. 

As Will Durant wisely put it, “Quality is not an act, but a habit, reflecting a commitment to excellence in every detail.” This profound sentiment, often attributed to Aristotle, perfectly encapsulates our philosophy. It’s not about a single inspection or a one-time effort; it’s about embedding a culture of excellence into every process, every product, and every interaction.

For us, quality isn’t just a concept; it’s a global promise, proven locally with every single product run we create. From the initial design to the final delivery, our teams around the world are united by a shared commitment to uphold the highest standards.

During our global event, participation and enthusiasm from around the world fostered a unified challenge to think differently about quality, driving innovation, improvement, and excellence in everything we do.

About World Quality Day

World Quality Day, established in 2008 by the Chartered Quality Institute (CQI) in London and celebrated annually on the second Thursday of November, provides a global platform to emphasize this critical focus. Our World Quality Day events across the globe are a direct reflection of this unwavering commitment to you.

By continuously elevating our quality standards, we ensure that every product and service you receive from us is consistently reliable, performs exactly as expected, and ultimately contributes to your success and peace of mind. Your trust is our greatest asset, and our relentless pursuit of quality is how we earn and maintain it.

QUALITY: a global promise, proven locally with every run.

Independent 3rd Party Testing Approved – Bottle to Bottle – UN certification, Stress Cracking, and Recyclability Testing Approved.

To make a good bottle, you need to choose the right material, design it around the customer’s needs, make it match those specifications, and test it for quality.

Quality testing for bottles ensures they work well and meet standards. Physical tests check strength and consistency through pressing, dropping, and measuring. Leak and seal tests ensure the bottle holds liquid and the cap fits properly. Dimensions are verified with calipers or 3D scanners to ensure fit. Environmental tests simulate real-world conditions with UV light and temperature changes. Chemical tests check for the release of harmful substances.

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