In 2014, our CAR data indicated that leaks were customers’ most common quality complaints. In response, we initiated a Zero-Leak Program to eliminate leaks from our products. In 2020 we kicked off a new global quality task force specifically to look at our most prominent customer issues related to product quality. We focused on analyzing external and internal factors to determine common trends. Through this, we determined that our most prominent internal issues also correlated with our most significant external issues. The largest customer issue continues to be product integrity. The group developed various action plans to resolve these internal issues to reduce our largest customer issues. New metrics were created to keep track of the progress of these initiatives.
Greif’s long-term health and safety aspiration is to achieve zero accidents at all our facilities worldwide. While we recognize the challenge of this aspiration, 20 of our Global Industrial Packaging (GIP) facilities, including the following sites, have achieved ten or more years of accident-free operations:
- Amaititlan, Guatemala – 15 years
- Beloyarsky, Russia – 14 years
- Chino, USA – 14 years
- Midland Warehouse – 13 years
- Delta Cincinnati, USA – 13 years
- Volgograd, Russia – 12 years
- Vung Tau, Vietnam – 12 years
These achievements, as well as other zero injury facilities in 2022, provide strong models in support of our aspiration of zero accidents at all our facilities worldwide.
Chairman’s Safety Excellence AwardEach facility that achieves an MCR of zero wins the Chairman’s Safety Excellence Award. Globally, 120 of our production facilities received the award in 2022 and were recognized at a virtual ceremony.
Inclusive Leadership TrainingThe Inclusive Leadership Journey teaches people managers and senior leaders at Greif about inclusive leadership. The program covers the foundations of inclusive leadership for global leaders to develop and exhibit inclusive behaviors in the workplace. The training goes in-depth about defining and discussing the impact of unconscious and implicit bias, best practices for inclusion and actionable steps and examining the impact of inclusion. The learning journey includes a confidential assessment of each participant’s current level of inclusive behavior and a personalized action plan for implementing key topics. The first iteration of sessions began in October 2021 and will continue through April 2022. Plans to resume these sessions and unconscious bias training in 2023 are in place.
Laser Markings on IBCsGreif Sweden/Nordic is the first in the market to replace ink jet markings with laser markings on Intermediate Bulk Containers (IBCs), reducing the use of solvent-based ink during production. By eliminating the use of solvents and ink, the production environment is cleaner. We also can reduce the weight of the IBC by one kilogram by removing the plate traditionally used for laser marking. We believe this innovation will set a new standard for markings on IBCs.
Knock Down Drums (KDD) for Remote LocationsGreif’s Knock Down Drums (KDD) offer the optimal sustainable solution for transporting steel drums to remote locations. Semi-finished drum parts are shipped and assembled locally on-site with minimum people and equipment. The unique concept allows transportation of up to 1,176 KDDs in a 20’ sea container compared to 80 full finished drums, saving valuable space, optimizing transport costs and minimizing our customers’ carbon footprint during longer transit times. Drums are delivered directly to our customers’ filling stations, helping to improve efficiencies with minimum stock and less manual handling.
- Develop a Leader’s Mindset
- Hold Regular 1-on-1s
- Set Up Your Team to Get Results
- Create a Culture of Feedback
- Lead Your Team Through Change
- Manage Your Time and Energy